Privacy & Data Policy
At Eye Revolution, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
What Information We Collect
We only collect information necessary to provide our services and maintain good client relationships. This typically includes:
- Title, name, and surname
- Business email address
- Business phone number
- Company name and address
We collect this data when you:
- Contact us through our website or email
- Request a quote or proposal
- Engage our services
We do not collect sensitive personal data or track non-business users for profiling or advertising.
Why We Collect This Data
We process your data for the following purposes:
- To prepare and send quotes, proposals, or project information
- To respond to enquiries or customer support requests
- To maintain accurate business records
- Occasionally, to send relevant updates about our services (very infrequent and always with opt-out)
Our Lawful Basis for Processing
We process your data under the following legal bases:
- Legitimate interests – when we respond to enquiries or maintain business relationships
- Contractual obligation – when we provide quotes, services, or fulfil client requests
Data Retention
We retain business contact data only as long as necessary to:
- Provide our services
- Maintain our business records
- Comply with any legal obligations
You may request deletion of your data at any time unless we are legally required to retain it.
Your Rights Under UK GDPR
You have the following rights:
- Right to withdraw consent – You can opt out of communications at any time by emailing us at [email protected]
- Right to be forgotten – You can request the deletion of your data, subject to legal limitations
- Right of access – You may request details of the personal data we hold about you
- Right to rectification – You may request corrections to inaccurate or incomplete data
- Right to data portability – You may request a copy of your data in a machine-readable format
- Right to object – You may object to your data being processed for direct marketing
All rights requests will be processed within one month.
How We Protect Your Data
We implement appropriate technical and organisational measures to ensure the security of your data. This includes:
- Secure, limited-access servers
- Confidentiality obligations for staff and contractors
- Regular reviews of data handling processes
Sharing and Disclosure
We do not sell or rent your data. We only share data with:
- Trusted third-party service providers who help us operate our business (e.g. IT services), and
- Legal authorities when required by law
Any third parties processing your data on our behalf do so under strict instructions and confidentiality.
International Transfers
We do not transfer or give access to your data outside the UK or European Economic Area (EEA).
Website Cookies
Our website uses cookies to improve user experience and monitor traffic. Cookies are small files stored on your device. You can choose to accept or decline cookies through your browser settings.
We use:
- Analytics cookies to help us understand website usage
- Essential cookies for website functionality
External Links
Our website may contain links to other sites. Once you leave our site, we are not responsible for the privacy practices of other websites.
Complaints or Questions
If you have concerns about your data or wish to exercise your rights, please contact us.
Privacy Statement – Date of Last Review: 8 January 2025
To read more of our policies, please visit our Principles & Policies page.